Privacy Policy

At Macel Care Limited, we are committed to ensuring the privacy and confidentiality of our clients' personal and health information. This Privacy Policy outlines how we collect, use, and protect the information provided to us. By accessing our services, you acknowledge and agree to the terms described herein.

• Information Collection and Use

  We collect personal and health information from clients and their families, which may include names, contact details, medical history, and specific health needs. This information is used to deliver tailored healthcare services and to ensure the safety and well-being of our clients.

• Confidentiality and Security

  We value the trust you place in us and take all necessary measures to protect your information. Your personal and health data will be kept confidential and secure. Access to this information is restricted to authorized personnel only, and we employ encryption and industry-standard security practices to safeguard against unauthorized access or disclosure.

• Data Sharing and Disclosure

  We may share your information with registered nurses and caregivers who are directly involved in providing care to you. This information sharing is solely for the purpose of delivering quality healthcare services. We do not sell, rent, or lease your personal information to any third parties.

• Marketing and Communication

  We may use your contact information to send you updates, newsletters, and information about our services. You have the option to opt out of receiving such communications at any time.

• Client Rights

  You have the right to access, correct, or update your personal information at any time. If you wish to do so, please contact our Data Protection Officer at hi@macelcare.com. Additionally, you have the right to request the deletion of your information from our records, subject to legal and contractual obligations.

• Data Retention

  We retain your personal and health information for as long as necessary to provide our services and to comply with legal obligations. Once the purpose for retaining your data has been fulfilled, we will securely dispose of it.

• Cookies and Tracking

  Our website may use cookies and similar technologies to enhance your experience and gather statistical information about website traffic. You can adjust your browser settings to manage cookies or disable them, but please note that some features of our website may not function correctly without cookies.

• Changes to this Privacy Policy

  We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and you are encouraged to review this policy periodically.

• Contact Us

  If you have any questions or concerns regarding our Privacy Policy or the protection of your personal information, please contact our Data Protection Officer at hi@macelcare.com.