Terms and Conditions

Welcome to Macel Care Limited! By accessing our services, you are agreeing to abide by the following terms and conditions. Please read them carefully to ensure you understand your rights and responsibilities.

• Acceptance of Terms

  By accessing and using our services, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

• Scope of Services

  Macel Care Limited provides home nursing and healthcare services to individuals with specific health needs. Our services encompass skilled nursing care, personal care assistance, medication management, rehabilitation services, chronic disease management, and more.

• Client Responsibilities

  As a client, you are responsible for providing accurate and complete information about your health condition and needs. You are also responsible for cooperating with our registered nurses and caregivers to ensure the successful delivery of healthcare services.

• Privacy and Confidentiality

  We are committed to protecting the privacy and confidentiality of your personal and health information. Refer to our Privacy Policy for details on how we collect, use, and protect your data.

• Healthcare Professionals

  Our registered nurses and caregivers are qualified professionals with the expertise to provide quality healthcare. They will provide services in accordance with industry standards and best practices.

• Service Charges and Payments

  Clients will be charged based on the type of services required. Detailed pricing information can be found on our website or call our telephone numbers. Payments should be made in accordance with the agreed terms.

• Cancellation and Rescheduling

  If you need to cancel or reschedule a service, please provide notice within 48 hours after you have scheduled the service you wanted. Failure to do so may result in a cancellation fee.

• Limitation of Liability

  While we strive to deliver high-quality care, Macel Care Limited and its employees shall not be held liable for any injuries, damages, or losses resulting from the use of our services.

• Intellectual Property

  All content, logos, and materials on our website are the property of Macel Care Limited and are protected by intellectual property laws. You may not use, reproduce, or distribute our materials without written consent.

• Dispute Resolution

  Any disputes arising from the use of our services will be resolved through negotiation and, if necessary, mediation or arbitration in accordance with laws.

• Governing Law

  These terms and conditions are governed by the laws of the government. Any legal actions will be conducted in the courts of law of Ghana.

• Changes to Terms and Conditions

  Macel Care Limited reserves the right to modify or update these terms and conditions at any time. Changes will be posted on our website, and continued use of our services implies acceptance of the modified terms.

• Contact Us

  If you have any questions or concerns regarding these terms and conditions, please contact us at hi@macelcare.com

Thank you for choosing Macel Care Limited to provide you with exceptional healthcare services. We look forward to serving your needs while ensuring your comfort, well-being, and peace of mind.